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Responsiveness in service delivery and customer satsfaction:
by Jossen, Felchesmi -
22
The importance of efficiency in servise organisations:
by Ngenzi, Bevin Edward -
23
The contribution of customer relationship management (CRM) on bank performance
by Mwile, Bruce -
24
Assessing service quality determinants in a technology facilitated services:
by Mlozi, Shogo -
25
An evaluation of the management of financial resources and effects on service delivery:the case of Meatu District Council
by Namlilo, Deonatus Herman -
26
An assessment of consumers' benefits in a liberalized telecommunications industry in Tanzania (1993-2003)
by Nyahende, Veronica Robert -
27
The Impact of product innovation on customer growth in Tanzania:
by Kondo, Dora -
28
Customer service nightmares :
by Friedman, Nancy -
29
Factors influecing service quality
by Stanley Samuel Mwenenganga Mwabulambo -
30
Relationship quality and customer loyalty in the mobile telecommunication companies in Tanzania
by Makupa, Gabriel Redson -
31
A practical guide to call center technology
by Waite, Andrew J. -
32
Measuring customer satisfaction on health services
by rest solomon Mswia Tuvana -
33
Effectiveness in improving access to banking services
by Mbonya Christine -
34
The influence of relationship marketing in the customer retention
by Mkieti, Ismail Rashid -
35
An Investigation of customer perception on service quality with banking industry in Tanzania
by Anna Samson -
36
Customer retention strategies in the airline industry in Tanzania
by Mmbaga, Hellen Revocatus. -
37
The influence of relationship marketing strategies on market performance of commercial banks in Tanzania
by Peter, Liberia -
38
The innovator's dilemmma
by Clayton M. Christensen -
39
Understanding services management
by Glynn, William J. -
40
Design and implementation of online billing system for TANESCO company
by Kadaya Baluhye
The gossamer years: the diary of a noblewoman of Heian, Japan
APA
Seidensticker E., ill, .The gossamer years: the diary of a noblewoman of Heian, Japan. Tokyo: .
Chicago
Seidensticker Edward, ill, .The gossamer years: the diary of a noblewoman of Heian, Japan. Tokyo: .
Harvard
Seidensticker E., ill, .The gossamer years: the diary of a noblewoman of Heian, Japan. Tokyo: .
MLA
Seidensticker Edward, ill, .Tokyo: . .