Customer service nightmares : 100 tales of the worst experiences possible, and how they could have been fixed Nancy Friedman
Material type:
TextPublication details: New York ; Crisp , 1998.Description: xi, 149p. : 23 cmISBN: - 1-56052-498-7
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| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Book | UDSM Library Social Sciences Collection | Social Sciences Collection | HF5415.5.F75 (Browse shelf(Opens below)) | Available | 000000604082 |
Total holds: 0
Includes bibliographical reference and index
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