Assessing customer satisfaction in pre-and post-privatisation eras : a case of Dar es Salaam Handling Company Limited (DAHACO)

Joyce, Emmanuel

Assessing customer satisfaction in pre-and post-privatisation eras : a case of Dar es Salaam Handling Company Limited (DAHACO) - Dar es Salaam : University of Dar es Salaam, 2006. - xvii,107p. : ill. ; 30cm.

Includes bibliographical references



THS EAF HF5415.335.E45
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