Asssessment of customer satisfaction: the case of CRDB Bank

Mpako, Rukia

Asssessment of customer satisfaction: the case of CRDB Bank - Dar es Salaam: University of Dar es Salaam, 2006 - xi,69p.: ill.; 30cm.

Includes bibliographical references
Thesis: MBA - University of Dar es Salaam



THS EAF HF5415.5.M62
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