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Influence of customer satisfaction in telecommunication service provision: a case of Dar es Salaam City users.

Rwiza, Edith

Influence of customer satisfaction in telecommunication service provision: a case of Dar es Salaam City users. - Dar es Salaam: University of Dar es Salaam, 2006 - xv,86p.: ill.; 30cm.

Includes bibliographical references
Thesis: MBA(Business administration) - University of Dar es Salaam

Subjects--Topical Terms:

LC Class. No.: THS EAF HF5415.5.R96

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