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The impact of human resources management practices on employee's commitment and customers satisfaction: the case of Tanzania Communication Regulatory Authority (TCRA).

Mbilinyi, Erasmo Antony

The impact of human resources management practices on employee's commitment and customers satisfaction: the case of Tanzania Communication Regulatory Authority (TCRA). - Dar es Salaam: University of Dar es Salaam, 2006 - xi,90p.: ill.; 30cm.

Includes bibliogrphical references
Thesis: MBA (Human Resources Management) University of Dar es Salaam

Subjects--Topical Terms:
Personnel management
Consumer satisfaction,
Tanzania communication Regulatory Authority (TCRA)
Tanzania

LC Class. No.: THS EAF HF5549.2.T34M33

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