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Customer centric tendency and its influence on customer satisfaction in the pension funds industry : the case of national social security fund (NSSF) in Tanzania

Majapa, Fatma

Customer centric tendency and its influence on customer satisfaction in the pension funds industry : the case of national social security fund (NSSF) in Tanzania - Dar es Salaam : University of Dar es Salaam, 2019. - xii, 69p. : ill. ; 30cm.

Includes bibliographical references and index

Subjects--Topical Terms:
Consumers satisfaction
Customer satisfaction
Pension funds industry
National Social Security Fund (NSSF), Tanzania

LC Class. No.: THS EAF HF5415.335.T34M34

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