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Investigation of the factors influencing customer satisfaction in tourist hotels: the case of Dar es Salaam

Kara, Nasra

Investigation of the factors influencing customer satisfaction in tourist hotels: the case of Dar es Salaam - Dar es Salaam: University of Dar es Salaam, 2006 - xiii, 94p.: ill.; 30cm.

Thesis MBA (marketing) Univesity of Dar es Salaam
Includes bibliographical references

Subjects--Topical Terms:
Customer satisfaction
Tourist Hotels
Dar es Salaam

LC Class. No.: THS EAF HF5415.33.T34K37

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