Factors influecing service quality : a case study of Tanzanian phone companies
Stanley Samuel Mwenenganga Mwabulambo
Factors influecing service quality : a case study of Tanzanian phone companies - Dar es Salaam :University of Dar es Salaam 2006 - xii, 208p. :ill. : 30cm.
Includes bibliography
Customer services
Telephone systems, Tanzania
THS EAF HF5415.5.T34M85
Factors influecing service quality : a case study of Tanzanian phone companies - Dar es Salaam :University of Dar es Salaam 2006 - xii, 208p. :ill. : 30cm.
Includes bibliography
Customer services
Telephone systems, Tanzania
THS EAF HF5415.5.T34M85