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Relationship quality and customer loyalty in the mobile telecommunication companies in Tanzania

Makupa, Gabriel Redson

Relationship quality and customer loyalty in the mobile telecommunication companies in Tanzania - Dar es Salaam : University of Dar es Salaam, 2006 - xiii, 56p. : ill. ; 30cm.

Includes bibliography

Subjects--Topical Terms:
Telecommunication systems
Customer services
Mobile communication systems

LC Class. No.: THS EAF HF5415.5.M34

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