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Perceived quality of physical evidence and customer satisfaction: the case of Muhimbili National Hospital (MNH)

Thomas, Erica Eden

Perceived quality of physical evidence and customer satisfaction: the case of Muhimbili National Hospital (MNH) - Dar es Salaam :University of Dar es Salaam, 2006. - xi,100p. : ill. ;30cm.

Includes bibliographical references

Subjects--Topical Terms:
Customer satisfaction
Health services
Muhimbili National Hospital

LC Class. No.: THS EAF HF5415.33.T34T48

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