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Customer retention strategies in the airline industry in Tanzania

Hellen Revocatus Mmbaga

Customer retention strategies in the airline industry in Tanzania - xii,111p. ; ill. : 30cm.

Includes bibliographical referencesThesis: MBA - University of Dar es Salaam

Subjects--Topical Terms:
Customer services Airline industry
Customer relations,
Tanzania

LC Class. No.: THS EAF HF5415.5.T34M52

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