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Total quality : management, organization, and strategy

Evans, James R.

Total quality : management, organization, and strategy - 4th ed. - Canberra : Thomson South Western, 2005 - xii,467p. : ill. ; 24cm.

ISBN: 0-324-30159-6

Subjects--Topical Terms:
Total quality management

LC Class. No.: HD62.15.D4

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