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C-Scape : conquer the forces changing business today

Kramer, Larry

C-Scape : conquer the forces changing business today - New York : Harper Business, 2010. - 240p. ; 24cm.

Includes bibliographical references and index

ISBN: 978-0-06-198497-6

LCCN: 000000602590

Subjects--Topical Terms:
Customer services
Marketing
Advertising

LC Class. No.: HF5415.5.K68

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