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Customer care towards building customer satisfaction : a case study of the University of Dar es Sa laam

Fabian, Casmir

Customer care towards building customer satisfaction : a case study of the University of Dar es Sa laam - Dar es Salaam : University of Dar es Salaam, 2007 - x,66p. : ill. ; 30cm.

Bibliography: p.49 - 56

Subjects--Topical Terms:
Customer satisfaction,
Customer services,
University of Dar es Salaam

LC Class. No.: THS EAF HF5415.5.F32

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