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Determinants of customer retantion among mobile telephone services provider : case of Vodacom Tanzania

Sawaki, Adam

Determinants of customer retantion among mobile telephone services provider : case of Vodacom Tanzania - Dar es Salaam : University of Dar es Salaam, 2014. - xiv,78p. : ill. ; 30cm.

Includes bibliographical and references

Subjects--Topical Terms:
Customer retantion
Mobile telephone
Vodacom (Tanzania)

LC Class. No.: THS EAF HF5549.5.R58T34S32

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