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Influence of service quality on customer satisfaction in water supply services in Tanzania: a case of Dar es Salaam water supply and sanitation authority (DAWASA)

Mrinji, Agness

Influence of service quality on customer satisfaction in water supply services in Tanzania: a case of Dar es Salaam water supply and sanitation authority (DAWASA) - Dar es Salaam: University of Dar es Salaam, 2023 - xii,60p.: ill.; 30cm

Includes bibliographical references
Thesis: M.A (Business Administration), University of Dar es Salaam

Subjects--Topical Terms:
Consumer satisfaction
Water supply
Tanzania

LC Class. No.: THS EAF HF5415.335T34M756

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