Influence of service quality on customer satisfaction in water supply services in Tanzania: a case of Dar es Salaam water supply and sanitation authority (DAWASA)

Mrinji, Agness

Influence of service quality on customer satisfaction in water supply services in Tanzania: a case of Dar es Salaam water supply and sanitation authority (DAWASA) - Dar es Salaam: University of Dar es Salaam, 2023 - xii,60p.: ill.; 30cm

Includes bibliographical references
Thesis: M.A (Business Administration), University of Dar es Salaam



Consumer satisfaction
Water supply
Tanzania

THS EAF HF5415.335T34M756