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Effects of internet banking on services quality and customer satisfaction in banking industry in Tanzania: a case of selected commercial banks in Dar es Salaam

Ally, Amina Musa

Effects of internet banking on services quality and customer satisfaction in banking industry in Tanzania: a case of selected commercial banks in Dar es Salaam - Dar es Salaam: University of Dar es Salaam, 2022 - ix,61p.: ill.; 30cm

Includes bibliographical references
Thesis: M.A (Business administration), University of Dar es Salaam

Subjects--Topical Terms:
internet banking
Banks and banking
Consumer satisfaction
Commercial bank
Dar es Salaam

LC Class. No.: THS EAF HG1710.T34A45

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