The impact of agency banking on customer retention during COVID-19 era in Tanzania: insights from Diamond trust Bank

Nsanzugwanko, Irene

The impact of agency banking on customer retention during COVID-19 era in Tanzania: insights from Diamond trust Bank - Dar es Salaam: University of Dar es Salaam, 2023 - xii,52p.: ill.; 30cm

Includes bibliographical references
Thesis: MA(International business) -University of Dar es Salaam



Banks and banking
Financial services industry
Covid 19 Era (Pandemic and banking)
Diamond trust bank

THS EAF HG1725.T34N736