The Impact of service quality attributes on customer satisfaction of bus rapid trasit : a case study of DART in Tanzania

Mugasa, Shukrani Obadia

The Impact of service quality attributes on customer satisfaction of bus rapid trasit : a case study of DART in Tanzania - Dar es Salaam : University of Dar es Salaam, 2016. - xv,78p. : ill. ; 30cm.

Includes bibliographical references
Thesis: MBA (Marketing) -University of Dar es salaam


Consumer satisfaction
Bus rapid transit
DART Tanzania
Tanzania

THS EAF HF5415.335.T34M83