Understanding customers
Rice, C.
Understanding customers C. Rice - 2nd ed. - Oxford : Butterworth-Heinemann Ltd, 1997. - viii, 312p. : ill. ; 24cm. - The Marketing .
Includes bibliographical references and index
0-7506-2322-5
Customer services
Management
Case
Studies
Customer relations
Success in business
HF5415.5.U57
Understanding customers C. Rice - 2nd ed. - Oxford : Butterworth-Heinemann Ltd, 1997. - viii, 312p. : ill. ; 24cm. - The Marketing .
Includes bibliographical references and index
0-7506-2322-5
Customer services
Management
Case
Studies
Customer relations
Success in business
HF5415.5.U57