The importance of customer service in the marketing of an airline: (Record no. 53580)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00658nam a2200181Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230524s9999 xx 000 0 und d |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | UDSM |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | FCM HF5415.5.M84 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Muindi, Francisca Kajumulo |
| Relator term | Author |
| 245 14 - TITLE STATEMENT | |
| Title | The importance of customer service in the marketing of an airline: |
| Remainder of title | the case of Air Tanzania corporation (ATC) |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Dar es Salaam: |
| Name of publisher, distributor, etc. | University of Dar es Salaam, |
| Date of publication, distribution, etc. | 1988. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vii,65p.: |
| Other physical details | ill.; |
| Dimensions | 30cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Bibliography: p.64-65<br/>Research paper (MBA) - University of Dar es Salaam, 1988 |
| 650 1# - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| 650 1# - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Marketing |
| 650 1# - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Airlines |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Pamphlet |
| Suppress in OPAC | No |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection | Home library | Current library | Date acquired | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Loan category |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | University of Dar es Salaam Business School (UDBS) | Directorate of Library Services (UDSM) | University of Dar es Salaam Business School | 01/29/2024 | FCM HF5415.5.M84 | 000000297379 | 01/29/2024 | 01/29/2024 | Pamphlet | No loan |