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Expolring important service quality and customer satisfaction factors for improvement of services delivered by government executive agencies: the case of Drilling and Dam Construction Agency

By: Material type: TextTextPublication details: Dar es Salaam: University of Dar es Salaam, 2006Description: xi,80p.: ill.; 30cmSubject(s):
LOC classification:
  • THS EAF HF5415.5.T34L8
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.5.T34L8 (Browse shelf(Opens below)) Not for loan 000000444896
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.5.T34L8 (Browse shelf(Opens below)) Not for loan 000000444886

Includes bibliographical references
Thesis: M.B.A (Marketing) University of Dar es Salaam

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