The contribution of customer relationship management (CRM) on bank performance : the case of CRDB bank limited

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Material type: Text

TextPublication details: Dar es Salaam : University of Dar es Salaam, 2006.Description: xi, 78p. : ill. ; 30cmSubject(s):

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Theses & Dissertation	UDSM Library	East Africana Collection	THS EAF HG3431.A85T34M95 (Browse shelf(Opens below))	Not for loan		000000443550

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Previous	THS EAF HG3397.M8521 An assessment of factors influencing chice of commercial banks among customers: a case of small and medium enterprises in Tanzania	THS EAF HG3397.M8521 An assessment of factors influencing chice of commercial banks among customers: a case of small and medium enterprises in Tanzania	THS EAF HG3399.T3W3 Reflection on some aspects of the commercial banking sector in post-Arusha Tanzania : 1967-1975	THS EAF HG3431.A85T34M95 The contribution of customer relationship management (CRM) on bank performance : the case of CRDB bank limited	THS EAF HG3550.T34K355 Investigating how self-service technologies in developing countries affect customers' perceptions : the case of bank customers in Tanzania	THS EAF HG3550.T34K355 Investigating how self-service technologies in developing countries affect customers' perceptions : the case of bank customers in Tanzania	THS EAF HG3550.T34S74 Factors influencing performance in savings mobilization in financial institution in Tanzania: the case of National Bank of Commerce and Tanzania Postal Bank	Next

Includes bibliography

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