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The assessment of members' satisfaction with social health insurance services : the case study of the National Health Insurance Fund (NHIF)

By: Material type: TextTextPublication details: Dar es Salaam : University of Dar es Salaam, 2011Description: xiii,73p. : ill. ; 30cmSubject(s): LOC classification:
  • THS EAF HF5415.5.R39
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Item type Current library Collection Call number Status Date due Barcode
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.5.R39 (Browse shelf(Opens below)) Not for loan 000000289078
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HF5415.5.R39 (Browse shelf(Opens below)) Not for loan 000000289079
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THS EAF HF5415.5.M544 The influence of relationship marketing in the customer retention : a case of Said Salim Bakhresa & Co. Ltd THS EAF HF5415.5.M544 The influence of relationship marketing in the customer retention : a case of Said Salim Bakhresa & Co. Ltd THS EAF HF5415.5.R39 The assessment of members' satisfaction with social health insurance services : the case study of the National Health Insurance Fund (NHIF) THS EAF HF5415.5.R39 The assessment of members' satisfaction with social health insurance services : the case study of the National Health Insurance Fund (NHIF) THS EAF HF5415.5.R96 Influence of customer satisfaction in telecommunication service provision: a case of Dar es Salaam City users. THS EAF HF5415.5.R96 Influence of customer satisfaction in telecommunication service provision: a case of Dar es Salaam City users. THS EAF HF5415.5.S55 Factors influencing customer satisfaction with service delivery in government agencies : the case of Tanzania Food and Drugs Authority (TFDA), Dar es salaam

Includes bibliographical references Thesis: MBA (Marketing)-University of Dar es Salaam

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