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Factors influencing customer's retention in the Tanzania Commercial banks : the case of selected commercial banks in Dar es salaam region

By: Material type: TextTextPublication details: Dar es Salaam : University of Dar es Salaam , 2013Description: xiv,91p. : ill. ; 30cmSubject(s):
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Item type Current library Collection Call number Status Date due Barcode
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HG1616.C87T34A44 (Browse shelf(Opens below)) Not for loan 000000323362
Theses & Dissertation Dr. Wilbert Chagula Library East Africana Collection THS EAF HG1616.C87T34A44 (Browse shelf(Opens below)) Not for loan 000000323363
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THS EAF HG1616.C87M852 The analysis of factors affecting cutomer satisfaction in financial institutions : the case of Akiba Commercial Bank THS EAF HG1616.C87M852 The analysis of factors affecting cutomer satisfaction in financial institutions : the case of Akiba Commercial Bank THS EAF HG1616.C87T34A44 Factors influencing customer's retention in the Tanzania Commercial banks : the case of selected commercial banks in Dar es salaam region THS EAF HG1616.C87T34A44 Factors influencing customer's retention in the Tanzania Commercial banks : the case of selected commercial banks in Dar es salaam region THS EAF HG1616.C87T34K66 The Impact of product innovation on customer growth in Tanzania: the case of KCB bank Tanzania card products THS EAF HG1616.C87T34K66 The Impact of product innovation on customer growth in Tanzania: the case of KCB bank Tanzania card products THS EAF HG1616.C87T34K863 Determinants of customer satisfaction in the digital banking in Tanzania: a case of CRDB Bank Dar es Salaam

Includes bibliographical references
Thesis: M.B.A ( Marketing) - University of Dar es Salaam

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