TY - BOOK AU - Barnabas,Lucy TI - Factors influencing customers' satisfaction on mobile banking services: a case study of CRDB Bank AV - THS EAF HF5415.335.T34B37 PY - 2019/// CY - Dar es Salaam PB - University of Dar es Salaam KW - Electronic fund transfer KW - Customers satisfaction KW - Bank and banking, mobile KW - CRDB KW - Tanzania N1 - Includes bibliographical references Thesis: MA(MBA) -University of Dar es Salaam ER -