Kaswella, Saidi kipagame

An evaluation of service gaps in postal service quality : the case of Tanzania posts corporations - Dar es Salaam : University of Dar es Salaam. 2006 - viii,108p. : ill. ; 30cm.

Includes bibliographical references


Postal service,
Evaluation
Customer services
Tanzania posts corporation

THS EAF HE6071.T34K37