TY - BOOK AU - Franks,Patricia C TI - Records and information management SN - 978-1-85604-836-1 AV - HF5736.F73 PY - 2013/// CY - London PB - Facet publishing KW - Library science--United States KW - Records--United States--Management KW - Business records--United States--Management KW - Archives--United States--Administration N1 - Includes bibliographical references and index ER -