TY  - BOOK
AU  - Sewell,Carl
AU  - Brown,Paul B
TI  - Customers for life: : how to turn that one time buyer into a lifetime customer
SN  - 0-385-41503-6
AV  - HF5415.5.S49 
PY  - 1990///
CY  - New York
PB  - Doubleday
KW  - Customers service
KW  - Automobile industry and trade- customer service - United state
KW  - Automobile dealers united states
ER  -