Joyce, Emmanuel <br/><br/>
Assessing customer satisfaction in pre-and post-privatisation eras   : a case of Dar es Salaam Handling Company Limited (DAHACO) 

 - Dar es Salaam   : University of Dar es Salaam,  2006. 
 - xvii,107p.   : ill.   ; 30cm. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>Subjects--Topical Terms: </label>
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.335.E45