TY  - BOOK
AU  - Joyce,Emmanuel
TI  - Assessing customer satisfaction in pre-and post-privatisation eras:  : a case of Dar es Salaam Handling Company Limited (DAHACO)
AV  - THS EAF HF5415.335.E45	 
PY  - 2006///
CY  - Dar es Salaam
PB  -  : University of Dar es Salaam
KW  - Consumer satisfaction
KW  - Marketing research
KW  - Privatisation
KW  - DAHACO
N1  - Includes bibliographical references
ER  -