Mpako, Rukia  <br/><br/>
Asssessment of customer satisfaction:   the case of CRDB Bank 

 - Dar es Salaam:  University of Dar es Salaam,  2006 
 - xi,69p.:  ill.;  30cm. 
<br/><br/>Includes bibliographical references<br/>Thesis: MBA - University of Dar es Salaam 
<br/><br/><label>Subjects--Topical Terms: </label>
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.5.M62