TY  - BOOK
AU  - Rwiza,Edith
TI  - Influence of customer satisfaction in telecommunication service provision: : a case of Dar es Salaam City users
AV  - THS EAF HF5415.5.R96 
PY  - 2006///
CY  - Dar es Salaam
PB  - University of Dar es Salaam
KW  - Telecommunication systems
KW  - Customer services
KW  - Technical service
N1  - Includes bibliographical references
Thesis: MBA(Business administration) - University of Dar es Salaam
ER  -