Mbilinyi, Erasmo Antony  <br/><br/>
The impact of human resources management practices on employee's commitment and customers satisfaction:   the case of Tanzania Communication Regulatory Authority (TCRA). 

 - Dar es Salaam:  University of Dar es Salaam,  2006 
 - xi,90p.:  ill.;  30cm. 
<br/><br/>Includes bibliogrphical references<br/>Thesis: MBA (Human Resources Management) University of Dar es Salaam<br/> 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Personnel management<br/>Consumer satisfaction, <br/>Tanzania communication Regulatory Authority (TCRA)<br/>Tanzania
<br/><br/><label>LC Class. No.: </label>THS EAF HF5549.2.T34M33