TY - BOOK AU - Farahani,Lucas Mark TI - The impact of port service quality on customer satisfaction in Tanzania AV - THS EAF HF5415.335.T34F372 PY - 2019/// CY - Dar es Salaam PB - : University of Dar es Salaam KW - Customer satisfaction KW - Harbors KW - Dar es Salaam, Tanzania N1 - Includes bibliographical references and index ER -