Mwile, Bruce <br/><br/>
The contribution of customer relationship management (CRM) on bank performance   : the case of CRDB bank limited  

 - Dar es Salaam   : University of Dar es Salaam,  2006. 
 - xi, 78p.   : ill.    ; 30cm. 
<br/><br/>Includes bibliography<br/><br/> 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking<br/>Tanzania<br/>Customer services, <br/>CRDB Bank Ltd, Research
<br/><br/><label>LC Class. No.: </label>THS EAF HG3431.A85T34M95