TY  - BOOK
AU  - Mwile,Bruce
TI  - The contribution of customer relationship management (CRM) on bank performance:  : the case of CRDB bank limited 
AV  - THS EAF HG3431.A85T34M95 
PY  - 2006///
CY  - Dar es Salaam
PB  -  : University of Dar es Salaam
KW  - Banks and banking
KW  - Tanzania
KW  - Customer services,
KW  - CRDB Bank Ltd, Research
N1  - Includes bibliography


ER  -