Mlozi, Shogo  <br/><br/>
Assessing service quality determinants in a technology facilitated services:  the case of banking sector in Tanzania 

 - Dar es Salaam:  University of Dar es Salaam,  2006 
 - xii,69p.:  ill.;  30cm. 
<br/><br/>Thesis MBA (Marketing) University of Dar es Salaam<br/>Includes bibliographical references 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Banks and banking<br/>Customer services<br/>Service quality<br/>Tanzania
<br/><br/><label>LC Class. No.: </label>THS EAF HG1616.C87T34M55