TY - BOOK AU - Kimaro,Aisa Raymond TI - Assessment of the employees' perceptions towards service quality delivery in pension funds: the case of public service pensions fund AV - THS EAF HD7105.4.T34K55 PY - 2010/// CY - Dar es Salaam PB - University of Dar es Salaam KW - Pension trusts KW - Custonmer service KW - Pension funds N1 - Includes bibliographical references and index Thesis: MBA ( Marketing ) -University of Dar es Salaam ER -