Stanley Samuel Mwenenganga Mwabulambo <br/><br/>
Factors influecing service quality   : a case study of Tanzanian phone companies 

 - Dar es Salaam   :University of Dar es Salaam  2006 
 - xii, 208p.   :ill.   : 30cm. 
<br/><br/>Includes bibliography 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Telephone systems, Tanzania
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.5.T34M85