TY - BOOK AU - Mwasha,Doreen Emmanuel TI - The inluence of multichannel services quality on customers' satisfaction in Tanzania Banking indstry AV - THS EAF HF5415.335.T34 M837 PY - 2022///, CY - Dar Es Salaam PB - University of Dar Es Salaam KW - Consumer satisfaction KW - Banks and banking KW - Tanzania N1 - Includes: Bibliographic reference Thesis: MA(Business Administration)-University of Dar Es Salaam ER -