TY - BOOK AU - Webster,James G. AU - Phalen,Patricia F. AU - Lichty,Lawrence W. TI - Ratings analysis: the theory and practice of audience research SN - 0805830995 AV - SJMC HE8700.65.W42 PY - 1999/// CY - Mahwah PB - Lawrence Erlbaum Associates Inc KW - Audience research KW - Audience ratings N1 - Include bibliographical references and index ER -