Salum, Suleiman Ramadhan <br/><br/>
Factor affecting customer satisfaction in electronic billing system   ; the case of Tanzania Electricity Supply Company (TANESCO) 

 - Dar es Salaam   : University of Dar es Salaam,  2011 
 - xiii,97p.   : ill.   ; 30cm. 
<br/><br/>Includes bibliographical referencesThesis:MBA(Marketing) -University of Dar es Salaam 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction, <br/>electronic billing system, <br/>Customer service, <br/>Tanzania Electricity Supply Company Limited (TANESCO), <br/>Tanzania
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.5T34S34