TY  - BOOK
AU  - Salum,Suleiman Ramadhan
TI  - Factor affecting customer satisfaction in electronic billing system:  ; the case of Tanzania Electricity Supply Company (TANESCO)
AV  - THS EAF HF5415.5T34S34 
PY  - 2011///
CY  - Dar es Salaam
PB  -  : University of Dar es Salaam
KW  - Customer satisfaction,
KW  - electronic billing system,
KW  - Customer service,
KW  - Tanzania Electricity Supply Company Limited (TANESCO),
KW  - Tanzania
N1  - Includes bibliographical referencesThesis:MBA(Marketing) -University of Dar es Salaam
ER  -