TY  - BOOK
AU  - Mkieti,Ismail Rashid
TI  - The influence of relationship marketing in the customer retention:  : a case of Said Salim Bakhresa & Co. Ltd
AV  - THS EAF HF5415.5.M544 
PY  - 2010///
CY  - Dar es Salaam
PB  -  : University of Dar es Salaam
KW  - Marketing
KW  - Customer services
KW  - Said Salim Bakhresa & Co. Ltd
N1  - Includes bibliographical references
ER  -