Thomas, Erica Eden <br/><br/>
Perceived quality of physical evidence and customer satisfaction: the case of Muhimbili National Hospital (MNH)  

 - Dar es Salaam   :University of Dar es Salaam,  2006. 
 - xi,100p.   : ill.    ;30cm. 
<br/><br/>Includes bibliographical references 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer satisfaction<br/> Health services<br/>Muhimbili National Hospital
<br/><br/><label>LC Class. No.: </label>THS EAF HF5415.33.T34T48