TY  - BOOK
AU  - Thomas,Erica Eden
TI  - Perceived quality of physical evidence and customer satisfaction: the case of Muhimbili National Hospital (MNH) 
AV  - THS EAF HF5415.33.T34T48 	 
PY  - 2006///
CY  - Dar es Salaam
PB  -  :University of Dar es Salaam
KW  - Customer satisfaction
KW  -  Health services
KW  - Muhimbili National Hospital
N1  - Includes bibliographical references
ER  -