James R. Evans,  <br/><br/>
The management and control quality 

 - 6th ed. 
 - Mexico,  :Thomson South Western,  2005. 
 - xvii,760p.  :ill.  ;26cm. 
<br/><br/>Includes index 
<br/><br/><label>ISBN: </label>9812435220 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control, <br/>Total quality management, <br/>Quality assurance
<br/><br/><label>LC Class. No.: </label>TS156.E93