Kondo, Mwanaisha Ramadhani

Customer relationship management strategies in public service organizations a case of Tanzania Revenue A uthority - Dar es Salaam. : University of Dar es Salaam. 2016. - xiv,82p. : ill. ; 30cm.

Includes bibliographical references


Customer relations
Management
Tanzania Revenue Authority
Dar es Salaam

THS EAF HF5415.5.T34K66